Terms of Service

1. The service

Kitebill helps you create estimates and invoices, record payments and expenses, and see reports. Kitebill is in beta: we are still improving it, things can change, and you may find bugs. Please tell us about them with the Feedback button.

2. Your account

• You must give accurate details and keep your password safe. You are responsible for what happens in your account.
• You must be old enough to enter a contract where you live, and use Kitebill for your business or work.
• One person per login. Do not share accounts.

3. Your data and documents

You own the content you put into Kitebill: your business details, clients, items, documents and files. You give us permission to store and process it only to run the service for you (for example to show it to you, send the emails you ask for, and make PDFs).

You are responsible for your documents: that prices, taxes and legal details are correct for your country, and that you are allowed to send emails to the clients you add. Kitebill is a tool and does not give tax or legal advice.

4. Plans, trial and payment

• The Free plan is free, with the monthly limits shown on the pricing page.
• New businesses get a 14-day Pro trial without a card. When it ends you stay on Free unless you subscribe.
• Pro is billed in advance, monthly ($7.99) or yearly ($69.00), plus any tax. Payments are handled by Stripe.
• You can cancel at any time in Settings, Plan and billing. Pro stays on until the end of the paid period. We do not refund partial periods unless the law requires it.
• If we change prices, we will tell you at least 30 days before the change applies to you.

5. Payments from your clients

Online card payments go through your own Stripe account. Stripe's terms apply to them, and the money goes directly to you; Kitebill never holds it. Disputes and refunds are between you, your client and Stripe.

6. Acceptable use

Do not use Kitebill to:

• send spam, phishing or fraudulent invoices, or impersonate someone else;
• break the law, or upload content you have no right to share;
• try to break, overload or get around the security of the service, or access other people's data.

We may suspend accounts that do, and we will tell you why unless the law prevents it.

7. Availability and changes

We work to keep Kitebill available and your data safe, but we cannot promise it will never be interrupted or error-free, especially during the beta. We may change or remove features; for important changes we will tell you in advance.

8. Liability

As far as the law allows, Kitebill is provided "as is", and our total liability to you for any claim is limited to the amount you paid us in the 12 months before it. We are not liable for indirect losses such as lost profits or lost data. Nothing in these terms limits liability that cannot be limited by law.

9. Ending your account

You can stop using Kitebill at any time. To close your account and delete your data, email us at [email protected]. We may close accounts that break these terms.

10. Changes to these terms

We may update these terms. If a change matters, we will tell you by email or in the app before it applies. Using Kitebill after that means you accept the new terms.

11. Contact

Questions about these terms: [email protected].